State Farm® Insurance Agent Preeti Sehgal

"Very poor customer service from Preeti. I've been following up regarding a refund she promised few months back. She isn't even responding to my emails now. This is after her office causing us so much stress when they messed up our home insurance change application. Overall bad experience with their customer service and attitude towards customers. Still waiting for a reply to my email."

"Hi Preeti, I just wanted to let you know that I received Excellent assistance from James today. He was very helpful in answering all my questions!! I truly appreciate his expert assistance and getting back to me in a very timely manner. It was a pleasure to work with him. Please reward him for the Great customer service!! Thank you for your time, Eleene Olson"

"Straight forward, easy to understand personal service left this customer feeling lucky that I found Ms. Sehgal & company. After Allstate DROPPED my house insurance due it being a so-called "fire hazard" in the 94005 area code, I found State Farm and everything went without a hitch. Highly recommended!"

"(Translated by Google) I am disappointed and angry with this agency, at the beginning of the year I had an accident in which I had to fix the car out of pocket and until now I did not know how the accident ended, I do not know if they paid or not or what happened but this month I got the bill with $120 more than they are charging me and they haven't told me why, I tried to communicate with them and they just forwarded my calls or answered the phone but didn't say anything, then when a lady answered me and I explained the situation to me She said that my bill had gone up because I'm driving a lot, she gave me such a ridiculous response as if she would drive alongside me when I go out, that's why I decided to cancel all my policies with this agency and I hope that this happens to no one because This agency is useless. I am disappointed and angry with this agency, at the beginning of the year I had an accident in which I had to fix my car out of pocket and until now I did not know how the accident ended, I do not know if they paid or not or what happened but this month I got the bill with $120 more than they are charging me and they haven't told me why, I tried to communicate with them and they just forwarded my calls or answered the phone but didn't say anything , then when a lady answered me and I explained the situation. She said that my bill had gone up because I'm driving a lot, she gave me such a ridiculous response as if she would drive alongside me when I go out, that's why I decided to cancel all my policies with this agency and I hope that this happens to no one because This agency is useless. (Original) Estoy decepcionada y enojada con esta agencia, a principios del año tube un accidente del cual me tocó arreglar el carro de mi bolsillo y hasta el día de ahora no supe en qué terminó lo del accidente, nose si pagaron o no o que paso pero este mes me llego el bill con $120 mas que me están cobrando y no me han dicho porque, intente comunicarme con ellos y solo me desviaban las llamadas o contestaban el teléfono pero no decían nada, luego cuando me contesto una señorita y le expliqué la situación me dijo que el bill me había subido porque estoy manejando mucho, se me hizo una respuesta tan ridicula cómo que si ella manejara a la par mía cuando salgo, por eso decidí cancelar todas mis pólizas con esta agencia y espero que a nadie le pase esto porque esta agencia no sirve para nada. I am disappointed and angry with this agency, at the beginning of the year I had an accident in which I had to fix my car out of pocket and until now I did not know how the accident ended, I do not know if they paid or not or what happened but this month I got the bill with $120 more than they are charging me and they haven't told me why, I tried to communicate with them and they just forwarded my calls or answered the phone but didn't say anything, then when a lady answered me and I explained the situation. She said that my bill had gone up because I'm driving a lot, she gave me such a ridiculous response as if she would drive alongside me when I go out, that's why I decided to cancel all my policies with this agency and I hope that this happens to no one because This agency is useless."

"Dealing with Preeti has been an absolutely abysmal experience. Poor communication with cryptic and useless 5 word responses on email. My car insurance premium ended up double versus what was initially negotiated with statefarm and Preeti was absolutely ineffectual in addressing this. After 3 months of overpaying for insurance and multiple broken promises from Preeti for resolution, I still have not seen anything. Avoid this agent at all costs, the experience has been absolutely horrible!"

"(Translated by Google) A very good experience, Daniel Aguirre helped me and the truth is that he is a very good person and he tries to give you the best deal if the old man raffles him and he is 100% recommended. Great experience and good help Daniel Aguirre helped me with my process and let me tell this guy is a beast he knows what he’s doing and I recommend him let him know 👍👌 he’s the best in this game (Original) Una experiencia muy buena ami me ayudó Daniel Aguirre y la verdad que muy buena Persona y te trata de dar el mejor trato si la rifa el viejo y es 100% recomendado . Great experience and good help Daniel Aguirre helped me with my process and let me tell this guy is a beast he knows what he’s doing and I recommend him let him know 👍👌 he’s the best in this game"

"Pathetic attempt at a company. The staff there is beyond ignorant. I had a flood claim on my vehicle. Took them 45 days to review, at which point the car was totaled. And I was out $700 for a rental car, because they dragged their feet (policy only covered 30 days) Then, they charge me for my 6 month premium AFTER the car was totaled and in possession of statefarm. It's taken 6 months and I STILL don't have my refund. I was told weeks ago it would be done, and nothing yet. All the while, they've called me asking me to review my policy to upsell me on more products. This office should be ashamed of themselves and the "service" they provide. As soon as I get my policy coverage (which they said they'd send right over) I'm cancelling and taking my business elsewhere. Truly a pathetically run office."

"The team has great customer support! Gael Rodriguez, explained and walked me through the process of obtaining insurance with State Farm with a great quote!! I strongly recommend reaching out to Gael Rodriguez, to evaluate and understand each customer’s needs! Keep up the work!"