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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pamela Caldwell

October 10, 2025

5  out of  5
rating by Pamela Caldwell
"I've been with this particular agent for many, many years. I always enjoy working with them on my policies. Hate that the prices keep going up but I know that's not the people in the offices fault."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Christina De Vito

October 4, 2025

5  out of  5
rating by Christina De Vito
"Tiffany is very helpful ! Thank you, as well as wonderful Preeti!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jeana Hamilton

September 20, 2025

5  out of  5
rating by Jeana Hamilton
"Excellent service, knowledgeable, takes time to answer all questions fully, very friendly. Marissa is one of the best agents I have ever dealt with."
We responded:
"Thanks 🙏 "
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Parsa Esteky

September 19, 2025

5  out of  5
rating by Parsa Esteky
"I had an outstanding experience working with Marissa Avila Metz at this State Farm agency. From the very beginning, Marissa was clear, charismatic, and incredibly helpful in addressing my situation. I came in with multiple complex inquiries that could have easily become overwhelming, but she handled them with efficiency and professionalism. What impressed me the most was her ability to break things down in a way that was easy to understand, while also being thorough and ensuring nothing was overlooked. She is a natural problem solver and genuinely seeks the best solution rather than offering a one-size-fits-all response. Every step of the way, I felt confident that my concerns were being heard and addressed with care. Marissa’s communication style is both personable and professional, which made the process smooth and stress-free. She was quick to respond, detail-oriented, and went above and beyond to make sure everything was handled correctly. If you are looking for an insurance agent who is not only knowledgeable but also genuinely invested in providing the best customer experience possible, I cannot recommend Marissa and her State Farm office highly enough."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Trap Dē Leigh

September 16, 2025

5  out of  5
rating by Trap Dē Leigh
"I called with much help needed and spoke to Marissa , she was of great assistance thank you again ! !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kay I Daniels

September 5, 2025

5  out of  5
rating by Kay I Daniels
"easy to work with, efficient ,knowledgeable and pleasant"
We responded:
"Thanks "
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Elizabeth Encisco

September 5, 2025

1  out of  5
rating by Elizabeth Encisco
"Do not recommend using this agent. Sloppy, no attention to detail and requires constant follow-up: My husband’s last name was listed 3 different ways across policies. Every time I saw an error, I’d asked to have it corrected. The new agent did an audit and he still found one instance where my husband’s name was incorrect. After we moved, I asked FOUR times for the address on our umbrella policy to be updated, and nearly a year and a half later, it still wasn’t done. Inaccurate quotes: We were given a quote for our umbrella policy renewal, and then were charged a premium that was 2.5x that. When questioned, the office gave a reason that still didn’t mathematically add up. The new agent confirmed that the quote provided was incorrect and gave a clearer explanation of the cost drivers. Zero assistance with claims: I expected a partner to talk through potential claims, and this office just directed me to call the 1-800 number and gave me absolutely no support in the claims process. They also didn’t explain that a homeowners claim would be on our record even if nothing was paid out as a result. I finally transferred my policies to a new State Farm agent and the difference is night and day."
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
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Gema Cabero

September 2, 2025

5  out of  5
rating by Gema Cabero
"Very nice and helpful staff!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Natarajan Vijayaraman

August 26, 2025

5  out of  5
rating by Natarajan Vijayaraman
"Preeti and her team are very responsive, quickly following up on quotes and policy changes. Preeti's clear communication makes understanding policy details a breeze. They also proactively manage payments and are flexible to help prevent policies from lapsing."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Juan Cortez

August 21, 2025

5  out of  5
rating by Juan Cortez
"great experience"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brian Spang

August 20, 2025

5  out of  5
rating by Brian Spang
"Very professional and pleasant conversation with Preeti today. She assisted us in making several key changes to our insurance coverages."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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manuel ortega

August 15, 2025

5  out of  5
rating by manuel ortega
"Tiffany helped me and not only was she helpful but got back to me on a timely manner. Thank you!"
We responded:
"Thanks for the kind words 😎"
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anil bhavnani

August 13, 2025

5  out of  5
rating by anil bhavnani
"I had an excellent 20 min discussion with Preeti to walk me thru my 4 policies and to get answers to any questions. I did have many random questions and got quick efficient clarifications. Plus discovered a great optimization on the home policy that would save me $$. Preeti works and thinks at my level and keeps me engaged and doesn’t waste a moment with boiler plate info or discussion."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Suzanne Villanueva

August 12, 2025

5  out of  5
rating by Suzanne Villanueva
"Very helpful and pleasant."
We responded:
"Thanks "
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Vishwas Godbole

August 11, 2025

5  out of  5
rating by Vishwas Godbole
"Preeti and her staff are very responsive to our needs. Reaching them is easy and today they took care of a billing issue immediately."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nithin Kumbla

August 8, 2025

5  out of  5
rating by Nithin Kumbla
"Thank you for the help, it was much appreciated."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Pam Freitas

August 8, 2025

5  out of  5
rating by Pam Freitas
"I needed some questions answered about my policies. Tiffany was able to answer all my questions and get everything done for me that I ask her to do. She’s very efficient. Thank you for your help Tiffany."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lupe Ambriz

July 29, 2025

5  out of  5
rating by Lupe Ambriz
"Very helpful and pleasant"
We responded:
"Thanks "
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Gloria Miller

July 23, 2025

5  out of  5
rating by Gloria Miller
"Tiffany shared with me that my mileage rate was reduced on my 2021 Cadillac, great saving"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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keith norman

June 23, 2025

5  out of  5
rating by keith norman
"Tiffany was very helpful and explained everything to me with detail."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jessica Musgrove

June 21, 2025

5  out of  5
rating by Jessica Musgrove
"I can’t say enough good things about Marissa! She was incredibly helpful, patient, and knowledgeable. From start to finish, she made the entire process smooth and stress-free, and answering all my questions. It’s rare to find someone so professional yet genuinely kind. Thank you, Marissa, for going above and beyond—I truly appreciate it!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Justin Bollinger

June 20, 2025

5  out of  5
rating by Justin Bollinger
"I can’t say enough good things about Marissa! She’s one of the most dedicated and trustworthy people I’ve had the pleasure of knowing. Whether it’s helping explain the ins and outs of insurance or just being a reliable presence when you need guidance, she always shows up with professionalism and heart. If you're looking for someone who truly cares and knows their stuff especially when it comes to insurance Marissa is the one to turn to!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jordy Rivas

June 17, 2025

5  out of  5
rating by Jordy Rivas
"the attention given by Maria Olivo was very professional and efficient. I definitely recommend it"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Krishna Saraswat

June 2, 2025

5  out of  5
rating by Krishna Saraswat
"We purchased a new car. Preeti Sehgal was very helpful in providing a timely quote and insure our car."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bertha Ortiz

May 19, 2025

5  out of  5
rating by Bertha Ortiz
"Wanted to update insurance and they were very helpful and efficient."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"